Troubleshooting Remote Start with FordPass

Before using the Remote Start feature of Vehicle Controls: 

• Your vehicle must have FordPass Connect™ (embedded modem).
• Your vehicle must be added to the Home tab. 
• Your vehicle must be activated.

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If your Remote Start is not functioning, please:

1. Ensure you are logged into FordPass™ with the correct Authorized Username.
2. Make sure your vehicle is not in Deep Sleep Mode.
3. Check your instrument cluster to see that Remote Start is turned “On".
   • Navigate to Settings > Vehicle > Remote Start > System.
   • Set Remote Start to “On".
4. Confirm the hood and trunk are closed.
5. Verify the Check Engine Light is off.
   • Check the app message centre for Check Engine light notifications.
   • Check the vehicle dashboard for warning lights.
   • Resolve any Check Engine light concerns to be able to use Remote Start via FordPass™.

For additional assistance, please contact a Guide.