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If vehicles stop, businesses stop. That's why we believe keeping your vehicles healthy shouldn't be an optional extra.
Introducing FORDLiive enabling smarter maintenance decisions, faster turnaround and dedicated, data-driven technical support. FORDLiive is an integrated suite of products and services designed to maximise the productive uptime of your connected Ford commercial vehicle.
Once registered with FORDLiive, through FordPass Pro or Ford Telematics, our customers and Transit Centre teams have access to the same smart maintenance information.
This means that before your vehicle reaches the Transit Centre workshop your Dealer may be able to identify the required work, plus any upcoming work that might be best bundled together and agree with you the best schedule to keep your business moving. In addition, the Dealer can best plan the parts and technical support needed for the appointment to ensure the work can be completed without unnecessary delays.
But FORDLiive is more than a data service. At its heart are our FORDLiive Centres with dedicated FORDLiive Agents. They connect our Transit Centre Dealers directly with the wealth of knowledge and resources of Ford to ensure that any assistance needed to secure technical advice, or the parts required to keep your vehicles on the road, achieves the fastest and highest levels of support. Working together with our Transit Centre Dealers we share an unwavering focus on maximising the uptime we deliver to our commercial vehicle customers.
Every customer of a connected commercial vehicle can now benefit from a range of smart features, that keeps their vehicles running at peak performance. Fleet Manager? Small business owner, who’s just getting started? Doesn’t matter – as a business customer you have all the advantages on your side.
When you contact a Transit Centre dealer, they can access up to 60 days of your vehicle health status, allowing them to provide the best advice, anticipate upcoming maintenance needs and reduce turnaround times.
Our commitment to minimising downtime of your vehicle, maximising your productivity and reducing inconvenience and expense to your business. Benefit from a suite of specialist capabilities including extended opening hours, while-you-wait express servicing and easy to access online service booking.
Key to keeping your commercial vehicle healthy, FORDLiive Centres harness the power of the wider Ford network and partnerships with Roadside Assistance Suppliers to support both our Customers and Dealers.
FORDLiive Centres connect our FORDLiive agents with our Ford Commercial Vehicle Authorised Repairers in real-time with expertise, resources and vehicle health data to identify where assistance can be provided to resolve technical issues or expedite parts.
