SMART SUPPORT - PART OF FORDLIIVE

Wouldn’t it be good to know what lies ahead on the road? Our connected features help you to do the maintenance you need, at exactly the right moment. Using real-time Vehicle Health Status with Service Notifications to help you plan. And Vehicle Health Alerts to ensure that any emerging vehicle health issues are clearly understood, so the right actions can be taken.

 

SMART SUPPORT FOR MEDIUM & LARGE FLEET CUSTOMERS WITH MORE THAN 5 VEHICLES VIA FORD TELEMATICS ESSENTIALS & FORD TELEMATICS

FORD TELEMATICS ESSENTIALS

SMART SUPPORT FOR LARGE FLEET CUSTOMERS VIA FORD TELEMATICS

Ford Telematics has been developed to help commercial fleet operators to improve vehicle uptime, fleet productivity, fuel efficiency, and driver behaviour.

Fleet Managers can receive proactive Health notifications and vehicle service alerts, allowing them to plan and stay ahead. Uptime and productivity tools help fleet managers schedule services well in advance, avoiding costly and unexpected repairs, while reducing disruption to their operations.

These actionable insights lower the administrative burden on fleet professionals, providing them with more time to focus on their business.

Ford Telematics

SMART DIAGNOSTICS - BETTER DATA DRIVES BETTER SERVICE

Our priority is to get you back on the road as quickly and efficiently as possible.

Through the power of connected vehicles our Transit Centres and Commercial Vehicle authorised workshops are now able to view connected vehicle health data, before the Van arrives at the workshop. Just contact your dealer by phone and we give the best possible advice on scheduled maintenance, minimising customer cost.

Emergency Triage; We start our diagnosis on breakdowns immediately to ensure that appropriate actions can be taken to maintain customer mobility.

We expedite repair events by improved preparation before the vehicle arrives and greater diagnostic capability.

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SMART DIAGNOSTICS - BETTER DATA DRIVES BETTER SERVICE

Smart Diagnostics

Our priority is to get you back on the road as quickly and efficiently as possible.

Through the power of connected vehicles our Transit Service Dealers are now able to view connected vehicle health data, before the Van arrives at the workshop. Just contact your dealer by phone and we give the best possible advice on scheduled maintenance, minimising customer cost.

Emergency Triage: We start our diagnosis on breakdowns urgently to ensure that appropriate actions can be taken to maintain customer mobility.

We expedite repair events by improved preparation before the vehicle arrives and greater diagnostic capability.