How will I know if my vehicle is affected by a safety recall?
Ford ETIS is the place for all information regarding any recalls of your vehicle, customer satisfaction programmes or next outstanding workshop visit actions. Simply type in your VIN (Vehicle Identification Number) and check if you have any outstanding action. The VIN is a 16-character reference. You will find your vehicle’s VIN displayed on the lower, left-hand side of your front windscreen or displayed inside the driver’s door on the b-pillar.
In the unlikely event of a safety recall, we will send a letter to the registered owner on either the Government's Vehicle Registration database or our own records requesting that the work be completed as quickly as is convenient. You can also contact your local Ford Dealer or the Customer Relationship Centre, who will be pleased to assist you.