FordPass Connect is Ford’s latest connected vehicle capability. Building on SYNC, FordPass Connect enables you to access a range of new features via a modem built into the vehicle. FordPass Connect becomes even more powerful when it’s paired with your smartphone via the FordPass app. See FordPass and/or FordPass Terms for details.
FordPass Connect is a cellular modem which enables your Ford to connect to a network, much like a mobile device with a SIM card. Just like other parts of your vehicle, the cellular modem and its SIM are fitted at the factory.
Many different technologies work together to provide the convenience and latest-available content that comes with staying connected. Internet service providers or mobile network operators play a huge part in enabling much of the wireless communication we rely on. FordPass Connect is no exception and we work with Vodafone as our network provider for the cellular data network on which FordPass Connect relies.
Once connected, your vehicle will send periodic alerts to us. These alerts contain a unique number which identifies your vehicle's SIM, your vehicle's VIN, and the electronic serial number of its FordPass Connect modem. Just like in a mobile cellular device/mobile phone, these alerts enable you to have a fast and seamless experience when you’re ready to connect your vehicle using the FordPass app.
FordPass Connect allows Connected Vehicle Information (described in more detail below) to be sent to us from your vehicle, and enables Ford Motor Company to conduct over-the-air updates to the vehicle's software and systems.
At the time of purchase of your new connected Ford, your dealer will explain to you how your vehicle gets fully connected and how you can take advantage of all that connectivity has to offer. When you take delivery, the dealer will ensure that your vehicle connectivity settings are customized to your preferences and tell you how to de-activate the connection if you choose.
However connected you want to be, your SYNC system keeps you in control. You can set your preferences in vehicle, including in relation to what Connected Vehicle Information is shared with us, under Connectivity settings at any time. You can find out more about in-vehicle controls in your owners' manual.
Please note that disconnecting the vehicle, or making changes to data sharing settings may impact the quality or availability of certain services.
Because the vehicle will store your connectivity preferences and any data you import, like your address book, and may have associated FordPass accounts, please don’t forget to do a Master Reset if you ever sell your car or buy a used vehicle equipped with FordPass Connect! Your owners' manual explains how to do this.