What is eCall?

eCall automatically dials the emergency services after a serious accident. It will send the vehicle location to the emergency services, it enables them to contact the vehicle and check if the driver is conscious or not. This is triggered when the airbag is deployed or the fuel pump switch is deactivated. eCall will work without the need to connect a smartphone to the car. An eCall can also be initiated manually by pressing the SOS button in the overhead console. eCall is available in all EU markets but selected model lines only - please speak to your local Ford Dealer to find out more.

What is the Difference Between eCall and Emergency Assist?

Emergency Assist requires your phone to be connected via Bluetooth. eCall uses your FordPass Connect signal to call the emergency services.