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  • Having trouble getting a log file generated for your SYNC 3 update? Please follow below steps:
    1. Download this package (ZIP 47KB) and extract it on a USB stick (the USB stick needs to in ex-fat format. More information on how to format your USB stick can be found on the Installation PDF, on Step 2)
    2. Enter your vehicle and switch on the engine
    3. When Sync 3 is fully loaded, insert the USB stick
    4. Wait until an “installation complete” message appears (it may take approximately 1 minute). This should now have produced a new log file
    5. Return to your PC and complete your update by uploading the log file onto the Ford website