Servicing & Repairs

Dealer Locator

Servicing & Repairs

We at Ford are committed to putting as much care into servicing and repairing your vehicle as we did into building it. Our highly skilled service teams help to keep your Ford in top condition and safe to drive, while also maintaining its resale value. You can expect value for money, professional service and high-quality parts from people who know your vehicle inside out.

	Servicing your Ford

	Other Services

	Vehicle Repair

	Low Cost Repairs

	CV Services

There are lots of good reasons to choose a Ford Dealer/ Authorised Repairer to service your vehicle.

Service Intervals

You should have your Ford serviced at either the distance or annual intervals (whichever takes place sooner) to keep it in top condition and avoid costly repairs.

Check your model's recommended service interval

Scheduled Maintenance

Regular maintenance helps to stop minor problems turning into major, expensive ones.

A Ford high-quality service means:

Peace of mind
Unaffected warranty entitlement
Maintained resale value

You can expect:

Very competitive products and service offers
A fast and convenient appointment
An exact price for the agreed work
A convenient time for you to collect your car
A detailed explanation of the invoice and work performed

Your Ford Dealer/Authorised Repairer will also perform a free vehicle check i.e. in the interactive reception, by walking around your car, with you if you wish, to confirm the work to be done.

Service Activated Roadside Assistance

Have your Ford serviced regularly and receive roadside assistance anywhere in Europe.

Air Conditioning Check

Have your air conditioning checked regularly to keep you and your vehicle cool. Three years without regular air conditioning (A/C) maintenance could mean that your coolant levels have dropped 1/3 below the required level. This can cause serious damage to the entire A/C system, which results not only in uncomfortable journeys in the summer, but could also lead to costly repairs. Have your A/C system professionally checked once a year to keep you and your car cool.

Our air conditioning check includes:

Inspection of functional elements
Prevention of potential A/C system failures
Cooling performance test

Oil and Filter Change

A quick and simple oil and filter check can save you a lot of hassle, time and money. Engine oil lubricates, cools, insulates and cleans your engine. Which is why you need to change your oil and oil filter once a year to get maximum performance from your engine. Old engine oil or a clogged and dirty filter can lead to your engine breaking down, as well as requiring you to use more fuel.

NCT Check

The best people to help your vehicle through its NCT are the people who built it. Have all relevant NCT items checked. Every 12 months you need to have your car NCT tested. In order to make sure that you pass the NCT, we perform a thorough check on your Ford so that it is in top condition for a smooth NCT test. And if you want, we can even have your car NCT tested at our workshop.

Wiper Blades

It doesn't matter how great your vehicle is if you can't see where you're going. Don't let faulty wipers affect your visibility and cause an accident. We'll test them regularly to make sure you have a clean, safe windscreen for an unobstructed view of the road ahead. Ozone, airborne contaminants, oil, sunlight and dirt combine to weaken and reduce your wiper blades' ability to keep your view unobstructed. And exposure to sunlight and ozone causes wiper blades to age, even if they're not used very often. Damaged blades can affect your visibility, which is why all our wiper blades have a wear indicator to tell you when your blades need changing. You'll find replacement blades for all our models at your Ford Dealer/ Authorised Repairer, including our advanced flat blades with a very low profile for improved wind resistance at high speed.

It's comforting to know that the people who repair and maintain your vehicle were trained by the people who built it. Whether it's a new or used Ford we can help to keep your vehicle running smoothly.

You'll find that all Ford Dealers / Authorised Repairers offer excellent service when you need repairs:

All dealer technicians are trained by Ford
Ford Original Parts are available
They will only replace parts that require changing
Ford Dealer/ Authorised Repairer quality control ensures great results
All repairs carry a warranty which they will be pleased to explain
They offer the right service solutions for vehicles of all ages.

Mechanical Repair

To help keep your Ford running at its best, use the parts designed specifically for it – Ford Original Parts and Ford Alternative Parts, available at your Ford Dealer / Authorised Repairer.

Accident repair

Ford Authorised Bodyshops are a network of body repair specialists with unrivalled know-how, technology and experience when it comes to repairing your car to its pre-accident technical condition.

Why should I use a Ford Authorised Bodyshop to repair my vehicle?

The repair specialists will deal with your insurance company, if required
Ford Original Parts are available
Continued validity of Ford Perforation Warranty
Ford trained technicians carry out the repair
Courtesy or rental cars are available.

What are S.M.A.R.T. Repairs?

Ford S.M.A.R.T. repairs (Small and Medium Area Repair Techniques) are advanced methods of repairing minor damage, saving you the cost of replacing the whole part. They're available at most Ford Dealers/ Authorised Repairers and are fast (often while you wait), high quality and so reasonably priced you probably won’t need to claim on your insurance.

Glass Repair

Minor damage to windscreens, such as ‘bull’s eyes’, ‘stars’ or cracks can quickly spread, requiring you to replace the glass. S.M.A.R.T. repairs can prevent this at a fraction of the cost. Technologically advanced clear resin is injected into the damaged area and hardened with a UV lamp, leaving your windscreen intact and as safe as new.

Paintless Dent Repair

We use special rods to massage dents out of body panels and restore them to their original condition without the need for repainting. This method is suitable for small dents where the paint surface hasn’t been broken, such as those caused by other car doors, shopping trolleys, or even hailstorms.

Trim and Plastic Repair

This is an affordable method of repairing minor plastic damage, such as scratches or cracks in bumpers and leaves these parts looking almost like new. A two-component adhesive is applied using a special applicator gun to restore the part to almost its original condition.

We also repair exterior and interior trims for far less than the cost of replacing them, including:

• Velour repair for seating, headlining and velour trim

• Vinyl and leather repair for all vinyl, plastic and leather interior trim, including dashboards

• Plastic repair/refinishing for repair, re-texturing and re-colouring virtually any plastic item – including bumpers, grilles, mirror castings, air dams and spoilers

Low-cost Repair for older Vehicles

As your vehicle gets older it may need more repair work, especially to maintain its resale value. We won't let this get too costly with replacement parts, services and repairs at very affordable prices however old your Ford is.

In addition to Ford Original Parts, we provide a wide range of Ford Alternative Parts manufactured according to the company's after-market specifications. These include Re-manufactured/Exchange Parts and Repaired Parts. Furthermore, your Ford Dealer/ Authorised Repairer can offer you a number of specific Ford Original Parts at a much lower price for older vehicles. All Ford Original Parts and Ford Alternative Parts are developed by Ford to the highest quality and specification standards, according to vehicle age.

A few examples of alternative product offers are listed below, but please contact your local Ford Dealer / Authorised Repairer for further details on our comprehensive range.

Ford Alternative Exhaust, price benefit up to 30%

This alternative product line has been specially designed and recommended by Ford in line with Ford specifications and quality standards for the most popular vehicle applications up to model year 2000. Developed to combine optimised and long-lasting engine performance with the lowest possible price for older vehicles.

Re-manufactured Engines, Price Benefit up to 30%

Our re-manufactured engines are developed in line with Ford parts standards and specifications. They combine performance and durability with excellent value for money.

Repaired Diesel Pumps, Price Benefit up to 60%

Well below the new parts price level, Ford offers repair solutions for selective products like diesel pumps. Our high-quality control processes ensure you receive repair parts you can trust.

Ford Original Shock Absorbers – Price Reduced, Price Benefit up to 20 %

Great value shock absorbers for certain older vehicles are just one of our 900 reduced price Ford Original Parts.

Our business is to keep your business going. Ford appreciates that commercial vehicle customers have very different needs to private car customers. This is why we have a network of Commercial Vehicle Specialists, who are totally committed to delivering a professional and reliable level of service to keep your business running - minimising downtime and fleet running costs and maximising your productivity. It's what we call the 'Ford Transit Mobility Advantage'. Commercial Vehicle Specialists have extended opening hours to accommodate your needs. In many cases this includes evenings and Saturday mornings.

Emergency Priority Services

In an emergency, our Commercial Vehicle Specialists will carry out an on-the-spot inspection.

Courtesy Vehicles

If repairs can't be completed within the time specified, your Ford Commercial Vehicle Specialist can, in most instances, provide a replacement vehicle to keep you safely on the road.

Ford Original Parts available when you need them

Our Commercial Vehicle Specialists hold a comprehensive stock of Ford Original Parts, with same day delivery within the network or overnight express delivery from Ford if required.

Ford trained Technicians who know your Ford inside out

All our staff are specially trained by Ford to meet rigorous technical, quality and customer service standards.

24-Hour Emergency Support

In the unlikely event that your vehicle should encounter a problem at the roadside, our Commercial Vehicle Specialists are on hand 24 hours a day, 365 days a year to get you moving again and to minimise your business downtime. For full details of the Ford Transit Mobility Advantage you can either download the brochure or order a copy by calling the Ford Information Service on 021 432 9290.

Keeping Ownership Costs down

Cost of ownership is an important factor when choosing your commercial vehicle. So you’ll be glad to hear that the Ford Commercial Vehicle range has an outstanding reputation for durability and low running costs. With excellent fuel economy, cost-effective maintenance and insurance, and a competitive 2-year/unlimited km warranty, Ford Commercial vehicles give your business the edge.

Where to find us

Our network comprises of many Ford Commercial Vehicle Specialists. So wherever you’re based, you're not far from the support you need to ensure your vehicle spends more time on the road. To locate your nearest Ford Commercial Vehicle Specialist please use the Ford Dealer Locator or call the Ford Information Service on 012 432 9290.