We at FCE Bank plc understand that changing economic circumstances may present challenges for many of our customers. We would like to assure you that we are fully committed to working with any customers who experience Financial Difficulties.
The Central Bank of Ireland’s (Supervision and Enforcement) Act 2013 (Section 48) (Lending to Small and Medium-Sized Enterprises) Regulations 2015 govern the way in which we lend to Micro, Small and Medium Enterprises and the information that must be provided to you throughout the loan transaction. A link to the Regulations can be found here.
As part of our obligations under the Regulations, we have prepared a booklet which outlines our procedures when dealing with SMEs in Financial Difficulties and gives information on the support which will be provided by us to such customers.
We recommend that all SME customers read the booklet carefully. It is in your interest to engage with us as soon as possible about Arrears and / or Financial Difficulties so that they can be addressed.
We recognise that each customer that is in or facing Financial Difficulties needs to be considered on a case by case basis. The earlier we know about any financial concerns that you may have, the sooner we can work together to try to find a solution.
Information for Micro Small and Medium Enterprises in Financial Difficulty